Terms of Service

By accessing or using the services provided by Zenix.sg ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

We reserve the right to modify these Terms at any time. Your continued use of our services after any such changes constitutes your acceptance of the new Terms.

Zenix.sg provides various hosting services, including but not limited to game server hosting, VPS hosting, web hosting, and related services (collectively, the "Services").

We reserve the right to modify, suspend, or discontinue any part of the Services at any time without prior notice.

To use certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate your account at our discretion if we believe you have violated these Terms or if your account shows signs of fraudulent activity.

Certain Services require payment. By subscribing to a paid Service, you agree to pay all fees associated with the Service.

All fees are exclusive of taxes unless stated otherwise. You are responsible for paying all applicable taxes.

Subscription fees are billed in advance on a recurring basis. You authorize us to charge your payment method for all fees incurred.

If your payment cannot be processed, we reserve the right to suspend or terminate your access to the paid Services.

Refunds are provided at our discretion and in accordance with our Refund Policy. Generally, we do not provide refunds for Services already rendered.

If you believe you are entitled to a refund, please contact our customer support team with your request and the reason for the refund.

You agree not to use our Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services.

Prohibited activities include, but are not limited to:

• Violating any applicable laws or regulations
• Infringing on the intellectual property rights of others
• Distributing malware, viruses, or other harmful code
• Engaging in unauthorized access to any system or network
• Conducting denial-of-service attacks or other disruptive activities
• Hosting content that promotes violence, discrimination, or illegal activities
• Sending unsolicited commercial messages (spam)

We reserve the right to suspend or terminate your access to our Services if we determine, in our sole discretion, that you have violated these acceptable use provisions.

We strive to maintain a high level of service availability. Our Service Level Agreement (SLA) details our uptime commitments and the remedies available in case of service disruptions.

We do not guarantee that our Services will be error-free or uninterrupted. Scheduled maintenance and unforeseen circumstances may cause temporary service unavailability.

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, and software, are owned by us or our licensors and are protected by intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Services without our prior written consent.

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or in connection with your use of our Services.

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount paid by you to us for the Services during the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Zenix.sg and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of our Services or your violation of these Terms.

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use our Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law provisions.

Any dispute arising from or relating to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Singapore.

If you have any questions about these Terms, please contact us at:

Email: escher@zenix.sg
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