“Switched to Zenix after trying a few other hosts and the difference in support quality is immediately noticeable. Every question I had before purchasing was answered quickly and thoroughly by a real person on Discord - no bots, no ticket queues, just fast and helpful responses. The server setup was instant, the panel is clean and easy to use, and the performance has been solid. Because they're still growing, the support feels personal - you're not just another ticket number. Regplayz in particular went out of his way to help me through the whole onboarding process, and it's clear the owner genuinely gets involved with customers rather than just leaving it all to staff. Hoping that as Zenix grows and attracts more customers, that personal touch never goes away - it's honestly what sets them apart from every other host out there. Highly recommend if you want reliable hosting with a team that actually cares.”
The good, and the bad.
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Real experiences. The good, and the bad.
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Based on 50 public customer reviews
The good, and the bad. Every single review - praise or critique - is displayed with direct links back to original public listings.
“Best server host ever?! I have experienced many hosting and this is the best one. they offer paid and free servers with paid servers being very reliable (used for up to a year straight without any issues). pricing wise, their offers are too good to be true that I don't know if they're still profiting but it seems like they are sustaining very well. for their free services, I've a few friends who used it and all their feedback is positive, it's not anything special but they offer 24/7 uptime and a user friendly coin system to upgrade your server. it's the best out there if you have no money at all but could get annoying as you will need to renew it once it a while so I strongly recommend just buying the cheapest server if you can afford it. as for their customer service, they have a small team but is always responding to every request. other than that, the owner - escher - is very friendly.”
“High potential for this server I think this hosting is great tbh, its not as big as others but it is viable and cheap yet strong server capabilites that you can even choose what type of server you want it to be based on your ideal price, which i think is very great and the fact that the main server is in singapore, its a great option for others from southeast asia to create one. its still a new service so it wouldn't be that extreme high performance, but to compare with other server service provider that i've seen, this one is on top fr fr. Nonetheless the staff also helpful if anythin happens, real people real answers. One more is they have free server that can be upgraded (more than other free server ones), you just gotta be fast to get one. (you can also modded lmao ts great)”
“Best hosting in terms of both paid and free like I was using free but then like it was offering so good for the paid i couldn't hold my self in upgrading my plans and also the support is very good like very fast response and also they helped me transfer server without me doing anything and that's also fully free. Fully worthy hosting!!!”
“i love ZENIX I was looking for a paid server to host my school's SMP, and I dug DEEP on tiktok to find this totally legit and worth it hosting, it was cheap and it provided everything i really needed. The staff are really accommodating (my king escher), and I've experienced no ping whatsoever in my server. No complaints.”
“Great Experience The experience with this has been amazing. The owner has helped us and their staff is amazing. Not to even mention the quality of the server. It has helped us run our Minecraft server. As someone who has worked on many many Minecraft servers this one has been best by far.”
“Great game server hosting! I had several servers at several hosts and overall, zenix did 10x better than any of the hosts i've tried. I'm totally satisfied with their services and I hope this host gets more popular so everyone could hear abt it.”
Thank you!
“It's so good! The co owner helped me personally ( I think) with my problems and not all server hosters do that, and as a free server hoster, the performance is really great! Five bars average, plugin support. Would really switch from Aternos.”
“I have experienced many hosting and this is the best one. they offer paid and free servers with paid servers being very reliable (used for up to a year straight without any issues). pricing wise, their offers are too good to be true.”
“The servers being located in Singapore Pro Zenix is my preferred choice out of the hosting services out there. The server location is set to Singapore so as someone from Asia, the experience was smooth and worth the price!”
Thank you!
“Holy W Hosting bro. INSANELY good hosting. Active owner ( Escherlol ), Nice support ( staff ), Feature PACKED Dashboard AND Panel, Custom Jar Upload ( i like this VERY much ). If youre looking for a host, CHOOSE ZENIX.SG”
“It's litrally awesome, I used this hosting and I is very stable and good, you can get a good support too, if you have problems using the host. The owner is very sweet & calm. The best host, free & paid too.”
“Best Hosting Ever. This company is stellar. 5 star hosting, 5 star owner, absolutely the best hosting I've ever signed up for. Totally worth my money and will definitely recommend it to many.”
“Lwk the best hosting i have ever seen like offers good specs that also for free and also like they have only 3 staff and still they manage to make it so incredible . Defiantly worth it.”
“Fast and reliable, the uptime are great, staff are nice and very professional, the price is very reasonable and can be even considered cheap for such a quality product”
“Even for free it is offering good stuff and the staffs here are not like they will help mostly to paid one , the support is almost instant and overall best 💟”
“Best hosting ive tried Genuinely the best hosting ive ever tried, good customer service asia servers close to ph (vietnam), 4 gb ram. Overall pretty good”
“The second best of the best Prism nodes lite version Very good, good experience very cheap and also this hosting server is not like usual hosting server”
“Awesome panel There have one of the best panel I ever seen just by giving access to someone you can control their permission and I think that is amazing”
“Honestly one of the better hosts out there with custom software and really responsive staff who are really nice and help out with almost everything”
Thank you!
“Zenix has provided me with a great free hosting service, great server resources, and warm support for any issues I have had. No complaints here.”
“The price is fair for a developer. For my testing and experimental usage, I was able to get some really good results.”
“Need hosting come to Zenix, they have very good customer support and helps customers instantly. 5/5”
“Spoke with a representative to host my company’s website. Gave advice, very professional 10/10.”
“The best company yo live its a very nice website i really appreciate it alot and ill come back”
“10/10 no notes fast and efficient amazing service would recommend best free hosting”
“Amazing customer service, Despite being a business day. Great servers aswell”
Thank you!
“awesome! best place ever for reals like I HIGHLY recommend this place”
“Service was good and the product was amazing would purchase again”
“Helpful in every ticket that was raised and responds quickly.”
“Best free host I have tried (I have tried over 50+ in total)”
“Zenix Hosting The server hosting is nice servers work well”
Thank you!
“Pretty good hosting and Fast support considering its free.”
“Great 5-star hosting experience and excellent support.”
“Good hosting, no problem at all best support.”
“The Free plan is Good for daily use.”
“Great service and reliable servers.”
Thank you!
“good staff and quick response time”
“Good Thanks for the Mc server bro”
“Great Customer Support”
“They are reliable fr”
“Peak Hosting FRR”
“Would servercom”
“i like it. 👍”
“Works good!!!”
“Good shit.”
“Not the Reliable Free Hosting It Claims to Be My experience with Zenix has not been positive. For a service that advertises itself as reliable free hosting, I found reliability and communication to be lacking. Server downtime and service issues were not handled in a way that inspired confidence, and interactions with staff often felt unprofessional. One of my biggest concerns is how criticism is handled. Negative feedback appears to be met with defensiveness rather than a genuine effort to understand and address user concerns. Transparency and professionalism are important qualities for any hosting provider, and in my experience, those areas need significant improvement. Based on my experience, I cannot recommend Zenix to users looking for reliable free hosting or a professionally managed service.”
To quote your exact words directly in response to staff: "do you have a brain", "just k y s" (x2!), "bro fuck this", "i asked a question, smart ass", "cry about it" (x2!), "This is just proof that you're stupid and ain't reading the msgs", "if u cant bare the lossess dont give out services like this", "u just cry and timeout", "did ur brain die with it?", "Does it look like i give a fuck? Ass hosting, Ass customer service, And the most important, Ass staff", "Suck my cock" We banned you in accordance with our ToS against abuse of staff.
“I have noticed that the owner and support team are not responsive to messages. It often takes a long time to receive a reply, and sometimes there is no response at all. Because of this, I do not feel confident partnering with this company. Good communication is very important in business. With this kind of attitude, I worry that the company may not succeed in the long term.”
Hello Anna, The team at zenix is very small, with only 3 staff members assigned to tickets. If you could provide a discord tag, or email me at [email protected], perhaps i can help you resolve your issue. If this is regarding free hosting, when making reviews please keep in mind our team has to sift through over 30 tickets created per day usually with little to no context. Thanks, escher. EDIT: Upon a follow-up, i must say, its pretty prejudiced to leave a poor rating just because a small company wouldnt give you free stuff for a "partnership".
“I can't access the Free Server Panel Whenever I try to access the site and press the 'Start Free Now' button, it would just lead me to a 'Bad gateway' error. When will this be fixed?”
Hello De Marco. The free tier is under upgrading works, specifically a 600GiB NVMe Drive. It was scheduled to be complete in 2 days. We invite you to share feedback @ https://discord.gg/PsrQrmugWq and hope you will reconsider this review.
“when i tried to create a server they are saying thsi from last day i am trying every hour( No available allocations (ports) on node 1)”
That means free servers are out of stock. Furthermore, we are not affiliated with ZenixCloud.IN .
